Effective: 7/1/2025
Boss Lady Cleaning LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications.
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This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or communicate with us.
Information We Collect
We may collect the following types of information:
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Personal Information You Provide
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Name
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Email address
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Phone number
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Address or service location
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Information submitted through contact forms, quote requests, booking forms, or appointment scheduling
Automatically Collected Information
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IP address
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Browser type
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Device and usage information
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Pages visited and time spent on our website
This information helps us operate our business and improve our services.
How We Use Your Information
We use your information for business and service-related purposes only, including:
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Responding to service inquiries and quote requests
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Scheduling and confirming cleaning appointments
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Sending appointment reminders and service updates
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Communicating about changes, delays, or service-related issues
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Improving our website and customer experience
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Meeting legal and operational requirements
We do not sell your personal information.
SMS & Mobile Messaging
If you provide your mobile phone number and opt in, Boss Lady Cleaning LLC may send transactional text messages, including:
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Appointment confirmations
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Appointment reminders
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Responses to service requests initiated by you
We do not send marketing or promotional text messages at this time.
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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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Message frequency varies based on your service activity. Standard message and data rates may apply.
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You may opt out of SMS communications at any time by replying STOP. You may request help by replying HELP.
Sharing of Information
We may share limited information only as necessary to:
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Provide and manage services (e.g., scheduling tools, website hosting, payment processing)
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Comply with legal obligations
We do not share personal or mobile information with third parties for marketing or promotional purposes.
Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance functionality and understand website usage. You may disable cookies through your browser settings if you prefer.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed to be 100% secure.
Your Choices & Rights
You may:
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Request access to or correction of your personal information
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Opt out of email or SMS communications
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Request deletion of your information, subject to legal or business requirements
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
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Boss Lady Cleaning LLC
Email: info@bossladycleaning.net
Phone: (404) 423-0093