Effective: 7/1/2025
Boss Lady Cleaning LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or communicate with us.
Information We Collect
We may collect the following types of information:
Personal Information You Provide
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Name
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Email address
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Phone number
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Address or service location
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Information submitted through contact forms, quote requests, booking forms, or appointment scheduling, and SMS opt-in forms
Automatically Collected Information
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IP address
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Browser type
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Device and usage information
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Pages visited and time spent on our website
This information helps us operate our business and improve our services.
How We Use Your Information
We use your information for business and service-related purposes only, including:
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Responding to service inquiries and quote requests
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Scheduling and confirming cleaning appointments
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Sending appointment reminders and service updates
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Communicating about changes, delays, or service-related issues
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Improving our website and customer experience
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Meeting legal and operational requirements
We do not sell your personal information.
SMS & Mobile Messaging
SMS Consent & Data Protection
We do not share, sell, or distribute your mobile opt-in data with any third parties for marketing or promotional purposes.
If you provide your mobile phone number and opt-in, Boss Lady Cleaning LLC may send transactional text messages, including:
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Appointment confirmations
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Appointment reminders
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Responses to service requests initiated by you
By providing your phone number and checking the consent checkbox on our website, you expressly consent to receive SMS messages from Boss Lady Cleaning LLC, including appointment confirmations, appointment reminders, and responses to your service requests. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.
Sharing of Information
We may share limited personal information only as necessary to operate our business, such as scheduling tools, website hosting, or payment processing. However, SMS consent, mobile opt-in data, and text messaging originator opt-in data and consent will never be shared,sold,rented,or disclosed to third parties or affiliates for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent and mobile opt-in data and consent; this information will not be shared with any third parties.
Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance functionality and understand website usage. You may disable cookies through your browser settings if you prefer.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed to be 100% secure.
Your Choices & Rights
You may:
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Request access to or correction of your personal information
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Opt out of email or SMS communications
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Request deletion of your information, subject to legal or business requirements
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Boss Lady Cleaning LLC
Email: info@bossladycleaning.net
Phone: (404) 423-0093